General Manager

(Up to £35k)
Application deadline: 12 noon on Friday 17th February 2016

Following a successful £1.4m Heritage Lottery Fund bid and subsequent restoration, Shakespeare's Schoolroom & Guildhall opened as a new heritage visitor attraction in Stratford-upon-Avon on 23rd April 2016 to mark the 400th anniversary of William Shakespeare's death.

An immersive, authentic and light touch interpretation scheme and a strong committed team of volunteers and staff combine to deliver an excellent and memorable visitor experience.

We are now seeking to recruit a dynamic, committed, hands-on individual to lead the organisation through the next stage of our development. We are looking for a talented and experienced individual who will help to embed our unique and extraordinary part of Shakespeare's heritage as a world class visitor experience and who will develop a sustainable operating model of best practice in the heritage visitor attraction sector.

Main responsibilities include:

  • Delivering memorable visitor experiences and achieving operational excellence.
  • Delivering sustainable growth in audience engagement and operating performance.
  • Leading, motivating and harnessing the expertise of staff and volunteers in pursuit of our stated ambitions.
  • Delivering a programme of formal and informal learning opportunities.
  • Raising the profile, and building the reputation, of Shakespeare's Schoolroom & Guildhall by developing and leading the implementation of a cost effective and integrated communications and audience development strategy.
  • Establishing the Travel Trade and Group Travel sectors as a significant channel to market for Shakespeare's Schoolroom & Guildhall.
  • Developing an innovative and proactive approach to the commercial activities to capitalise on opportunities for maximising commercial gain.
  • Growing and developing Shakespeare's Schoolroom & Guildhall as an events, exhibitions and private corporate hire venue.
  • Controlling all aspects of the finances and business planning.
  • Ensuring that risks are assessed, managed, mitigated and reported, as appropriate, to the Board of Trustees.
  • Protecting Shakespeare's Schoolroom & Guildhall's reputation through appropriate compliance with fire, security, Health and Safety, and emergency policies.

Desirable Skills, Knowledge & Experience:

  • Experience of leading and managing in cultural heritage organisations
  • Experience of developing and delivering growth KPI's sustainably.
  • Experience and application of managing budgets and funding streams in the public and charity sector

An interest in Shakespeare and our historic building is welcome but equal emphasis is placed on having the right mix of skills, experience and motivation.

Please click here to download a full Job Description

To apply please email your CV, and accompanying letter setting out your suitability for the role and current salary details to Claire Steele [email protected] by 12 noon 17th February.

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